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Welcome to Basics in a Blog. The goal of this blog is to introduce social media tools that can improve your ways of work. Because Girl Scouts is a service-based organization, I will focus on a customer service approach to social media.

You, the reader, are encouraged to ask for clarification, add your own thoughts, and interact with other readers in the comments section. Social media is, after all, primarily about interaction. Your feedback will help me provide content that best meets your needs.

We’ll get started by introducing The Big Players and specific language in subsequent posts. Thanks for tuning in!